In a nutshell
The ability to succeed in life is inextricably linked to our ability to deal with people. To know how best to deal with others we need to start with trying to understand them. When we appreciate how and why people view the world differently and respond appropriately to that, we are able to connect and engage with them at a completely new level.
A brilliant life comes through a better relationship
In order to meet your needs, help others to achieve theirs.
Two opposing views does not necessarily mean one has to be wrong.
Current state of mind.
Understanding someone's viewpoint does not necessarily mean you agree with it.
Wait for the other person to take the initiative
Move on to being a peacemaker.
"Not everyone wants to be treated in the same way as you do. Treat people as they want to be treated"
p/s: Something for you guys to ponder about. Good luck